Wang Wei
Logistics coordination · Beijing
I have handled transfers for nine years. If your flight is late, I know before you do.
About us
We are the operation in China, not the reseller
We book, we assign guides, and we meet you when you land. Between the person planning the trip and the person running it there is nobody — and that is the only thing we are interested in explaining.
Who we are
We work from China. The team is in Beijing, Shanghai, Chengdu, Xi'an and Guilin, and it is that team that makes the named bookings, chooses the guide and fixes whatever goes wrong, on China time.
We are not an agency in Europe buying a package from an operator. We are not a catalogue. We are the people who turn up at the airport.
We speak European and Brazilian Portuguese, and we treat that distinction as a requirement rather than a detail. The guide is one person, from the first day to the last, and the language is written into the contract before any payment.
We work from 2 travellers. We never put strangers on the same coach, and there are no shop stops on the route.
Why book direct
Three ways of travelling to China, compared side by side. The difference is not what you see — it is who runs it.
Us
Local agency
Coach group
Who runs the trip
our own team in China
resells to an operator
a third-party operator
How many layers of margin
one
two to three
two to three
Guide language
Portuguese (PT-PT or PT-BR)
"Portuguese or Spanish"
"Spanish or English"
Group size
your group only
varies
20 to 40 people
Shops on the route
none
depends on the operator
"technical" stops
Changing the route mid-trip
yes
rare
no
The team
There are three people on the other side of WhatsApp, with names and cities.
Wu Lan
Guides and family programmes · Chengdu
I work with families with children. I set the pace by how tired they are, not by the opening hours of the park.
Zhou Min
Traveller support · Shanghai
I answer on WhatsApp in Portuguese. When I do not know, I say so and come back with the answer.
Licences and formalities
- Operator licence
- A tour operator licensed in China. The licence number is sent on request and stated in the contract.
- Own operation
- Beijing, Shanghai, Xi'an, Chengdu and Guilin — our own team, no subcontracted guides.
- Insurance
- Public liability insurance for tourism activity, in force.
- Support
- European and Brazilian Portuguese, on China time (UTC+8), 24 hours in an emergency.
- Legal entity
- Stated on the contract and the receipt. Sent on request, before any payment.
Frequently asked questions
Are you an agency in Europe?
No. The operation is in China: we book, we assign guides, we meet you on arrival. Talking to us means talking to the people who run the trip, not to someone reselling it.
Why is the price not the lowest on the market?
Because no shop stops subsidise the price, and no group of 40 people spreads the cost of the guide. The figure you see is the cost of the trip.
Does the guide speak Portuguese?
Yes, and it is agreed in writing before payment. It is one guide from the first day to the last, with no handovers between cities.
What if something goes wrong during the trip?
There is a 24-hour emergency line in Portuguese, on China time. It is not an office number that rings unanswered at three in the morning in Beijing.
Do you issue a contract and a receipt?
Yes. The contract from the operation in China and the receipt are issued before the final payment, with the legal entity identified.
Talk to the people who run it
Start with a message, not a form.
Tell us how many of you there are, when you want to travel, and what cannot be missed. We handle the rest.
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